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Service Design

PIM ‘Bistro’

Developed as part of a service design course, the brief was to create a public community space for the Petőfi Literary Museum. Inspired by the metaphor of cultural consumption, the concept reimagines literature as something that can be experienced in small, approachable portions. Through playful interactions, visitors engage with literary content in a more informal and accessible way. Developed with Gergő.

Year
2025
Category
Service Design
Context
BA2 · Petőfi Literary Museum
Type
Academic · Collaboration
Collaboration
With Gergő

Brief

The problem

How do you invite a broad public to engage with literature - without the formality of a museum or the commitment of a full book?

Approach

Inspiration

Gergő and I mapped the museum's existing visitor journey, then tested a 'cultural consumption' metaphor against it, reshaping literary content into small, bistro-style portions visitors could sample without commitment.

Core idea

PIM 'Bistro' reimagines the museum as a place where literature is served in small, approachable portions through playful interactions, lowering the barrier for casual visitors.

design process

Verse dispenser

Poems and quote booklets broken down onto slips, which visitors can pull one at a time.

Literary Picnic Basket

Self-service themed literary collections.

Interactive literary puzzle

A room divider as an invitation - piecing together freed quotes and verse fragments.

Modular Furniture

With its foldable function, one unit is meant to serve as both chair and table, while remaining easy to move.

gallery
reflection

Working on PIM 'Bistro' was my first real service design project, and it changed how I approach every brief since - starting from the system and the sequence of experience, not just the object at the end of it.

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